Contact Arrivau

Free 20-minute assessment

Most new enquiries start with a no-cost 20-minute phone call. We’ll ask about your deposit, income, visa status and timeline, and in return you’ll leave with a realistic borrowing range, a shortlist of two or three lenders worth applying to, and an estimated settlement cost.

Nothing is submitted to a lender during that call. It is a scoping conversation, not a credit enquiry.

Direct contact

Phone: +61 451 827 455 — broker line, Mon–Sat 9am–7pm AEST
General enquiries: 1800 717 520 (within Australia)
Email: hello@arrivau.com
Office: 16/650 George Street, Sydney NSW 2000 (by appointment)

Book online

Use the form below to pick a slot. We’ll confirm by email and send a short questionnaire so we can run numbers before we speak.

Online booking form — coming to this English portal shortly. In the meantime, please phone or email and we’ll book you in the same business day.

Languages

English is our working language. If you would prefer a Mandarin or Cantonese speaker, we also run a sister service at arrivau.com.au staffed by the same team.

After hours

Phone and email monitored until 9pm AEST. Settlement-day support is extended when we have a file in progress.

Affiliate partnerships

Arrivau participates in affiliate marketing programs, including through the impact.com partnership network. When you click on certain outbound links to financial products, software, travel services or other partners featured on this site, we may receive a commission at no additional cost to you. These partnerships help fund our independent research, calculators and policy commentary. They do not influence our broker recommendations, which are made under our Australian Credit Licence obligations to act in the client’s best interest.